> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pangolin.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Supporter Program

> Support Pangolin development and remove UI elements with a supporter key

<div id="pangolin-toc-cta" className="pangolin-toc-cta-source">
  <Card title="Try free on Pangolin Cloud" icon="cloud" href="https://app.pangolin.net/auth/signup" arrow="true" cta="Sign up free">
    Fastest way to get started with Pangolin using the hosted control plane. No credit card required.
  </Card>
</div>

Pangolin self-hosted will always be free and open source, but maintaining the project takes time and resources. The supporter program helps fund ongoing development — including bug fixes, new features, and community support.

<Note>
  **Business & Enterprise Users:** For larger organizations or teams requiring advanced features, consider our self-serve enterprise license and [Enterprise Edition](/self-host/enterprise-edition). [Learn more](https://pangolin.net/pricing#Self-Hosted)
</Note>

## Supporter Tiers

<Tabs>
  <Tab title="Limited Supporter ($25)">
    **Perfect for small teams**

    * **User limit**: 5 or fewer users
    * **Support button**: Removed from UI
    * **Usage**: Unlimited servers and installations
    * **Upgrade**: Available to Full Supporter

    <Warning>
      Once you add your 6th user, the support button will return. Remove a user or upgrade to Full Supporter to hide it again.
    </Warning>
  </Tab>

  <Tab title="Full Supporter ($95)">
    **Perfect for larger teams**

    * **User limit**: Unlimited users
    * **Support button**: Permanently removed
    * **Usage**: Unlimited servers and installations
    * **Best value**: For growing teams

    <Check>
      The support button and other marks will never return, regardless of user count.
    </Check>
  </Tab>
</Tabs>

<Frame caption="Supporter tier comparison showing Limited vs Full Supporter benefits">
  <img src="https://mintcdn.com/fossorial/u-2SUNWyK_LJL3sU/images/supporter-tiers.png?fit=max&auto=format&n=u-2SUNWyK_LJL3sU&q=85&s=9189003609b69821e87194670136f72f" alt="Supporter tier comparison showing Limited vs Full Supporter benefits" width="5110" height="2650" data-path="images/supporter-tiers.png" />
</Frame>

## How to Get Your Supporter Key

<Steps>
  <Step title="Purchase a tier">
    Go to our [GitHub Sponsors page](https://github.com/sponsors/fosrl) and purchase either:

    * **Limited Supporter**: \$25 one-time
    * **Full Supporter**: \$95 one-time
  </Step>

  <Step title="Get your key">
    After purchase, visit [supporters.fossorial.io](https://supporters.fossorial.io) and:

    1. Log in with your GitHub account
    2. Copy your supporter key
  </Step>

  <Step title="Redeem in Pangolin">
    In your Pangolin dashboard:

    1. Click the supporter button
    2. Enter your supporter key
    3. Click "Redeem"
  </Step>
</Steps>

<Frame caption="Pangolin supporter key redemption interface">
  <img src="https://mintcdn.com/fossorial/Hm4E4fi5i3NPrImZ/images/redeem-key.png?fit=max&auto=format&n=Hm4E4fi5i3NPrImZ&q=85&s=f376bf740f02c5e3f45895f25f3ec13f" alt="Pangolin supporter key redemption interface" width="1678" height="1508" data-path="images/redeem-key.png" />
</Frame>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can we use Paypal or other payment methods?">
    Github sponsors does not currently support other payment methods. We hope to add more options in the future.
  </Accordion>

  <Accordion title="How many servers can I use my key on?">
    **Unlimited usage**

    You can use your supporter key on as many servers and installations as you want. There are no restrictions on the number of deployments.
  </Accordion>

  <Accordion title="Can I upgrade my tier?">
    **Yes, but requires new purchase**

    To upgrade from Limited to Full Supporter:

    1. Purchase the Full Supporter (\$95) tier on GitHub
    2. Your account will be automatically upgraded
    3. Restart your Pangolin server to update the status

    <Warning>
      Due to GitHub's tier system, you must purchase the higher tier even if you already have the lower one. This results in an extra donation, which we appreciate!
    </Warning>
  </Accordion>

  <Accordion title="Can I hide the button without paying?">
    **Temporary hiding available**

    You can click "Hide for 7 days" at the bottom of the supporter dialog to temporarily hide the button without purchasing a supporter key.
  </Accordion>

  <Accordion title="What if I buy the same tier again?">
    **Thanks for the extra donation!**

    You can only obtain one supporter key per tier. Additional purchases of the same tier won't change your key, but we appreciate the extra support!
  </Accordion>

  <Accordion title="Can I get a refund?">
    **No refunds available**

    GitHub Sponsors does not allow us to refund donations. Please make sure you're comfortable supporting the project before purchasing a tier.
  </Accordion>

  <Accordion title="What happens if I exceed my user limit?">
    **Limited Supporter restrictions**

    If you have a Limited Supporter key and add your 6th user:

    * The support button will return to the UI
    * You can either remove a user or upgrade to Full Supporter
    * Your key remains valid for other installations

    <Info>
      Full Supporter keys have no user limits.
    </Info>
  </Accordion>
</AccordionGroup>