Enterprise Edition FAQ

See Features. The Self-Hosted table on the pricing page is the list of what each plan includes.

Paid Features are the capabilities unlocked by Enterprise Edition with a valid license key. Who pays depends on revenue: personal use is free under the threshold, and commercial use is paid above it. The feature list is on the features page.

Yes. Individuals and small organizations under the $100,000 USD revenue threshold can use Enterprise Edition for personal projects at no cost. Apply for a free license.

Paid tiers raise limits and unlock the capabilities listed in the feature comparison. Commercial use covers how to buy a Starter, Scale, or custom license.

Self-hosted Enterprise Edition runs on your own infrastructure with a license key on the ee Docker image. Pangolin Cloud is a managed hosting option with its own tab on the pricing page. Both offer advanced features. The deployment model is different.

Yes. You can keep using Community Edition. Enterprise Edition means switching to the ee Docker image and activating a license key. See Activate a license.

Switching is a container swap. Update the Docker image in your docker-compose.yml and restart the stack.

• To Enterprise: fosrl/pangolin:ee-latest (or a pinned ee-<version> tag), then activate your license key at /admin/license
• To Community: fosrl/pangolin:latest (or a pinned community tag)

Community and Enterprise Edition share the same database schema, so there is no data migration. Enterprise-only features are disabled on the Community image.

Yes. Change the Docker image from fosrl/pangolin:ee-latest to fosrl/pangolin:latest (or the matching community version tag), then restart:

sudo docker compose down && sudo docker compose up -d

The database schema is the same, so existing data stays. Enterprise-only features are disabled on the Community image.

Enterprise features are disabled. Renew the license to turn them back on. This is separate from going over a user or site limit, which can show the same red banner while the key itself is still valid.

The red banner reads:

Invalid or expired license keys detected. Follow license terms to continue using all features.

If the key row is valid and the host shows Unlicensed, the usual cause is too many registered users or too many sites. Read License limits before you clear or re-register the key. Re-registering does not fix a capacity violation.

No. Machine clients that authenticate with an ID and secret, and are not tied to a user account, do not count. Devices attached to a person do not count separately either. The registered account does. Details are on License limits.

Yes, until you delete the account. Archiving or blocking a device leaves the account in place, and that account still counts.

Once. The limit is accounts on the server, not memberships.

One key per Pangolin server. A server is one database. You cannot share a single key across multiple servers.

You can put more than one key on the same server. Capacity adds together. See License limits.

Businesses that need a paid license can request a free limited trial from sales@pangolin.net. Include your organization details and which features you want to evaluate.

Email sales@pangolin.net with your organization details.

No. Educational institutions, non-profits, and government organizations follow the same license terms as everyone else and are not considered personal use. There are no separate exceptions. We do offer discounted pricing for some non-profits and government organizations.